ELITE Gym Help Center

Get support for Sri Lanka's most advanced fitness platform. 1000+ members, 4.8+ star rating, 24/7 AI assistance.

AI Programs

Learn about our AI-powered fitness programs

Trainer Booking

How to book and manage trainer sessions

Marketplace

Shopping, orders, and returns

Billing

Payments, subscriptions, and refunds

Frequently Asked Questions

Getting Started

AI Program Generator

Trainer Booking

Marketplace

Account & Billing

Technical Support

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ELITE Gym Help Center

AI Programs

Trainer Booking

Marketplace

Billing

Frequently Asked Questions

Getting Started

How do I create an account?

What membership plans are available?

How do I download my membership card?

AI Program Generator

How does the AI program generator work?

Can I modify my generated program?

How accurate are the AI recommendations?

Trainer Booking

How do I book a session with a trainer?

Do trainer sessions cost extra?

What types of training sessions are available?

Marketplace

What products are available in the marketplace?

What are the shipping costs?

Do members get discounts on marketplace items?

Account & Billing

How much do memberships cost?

Are there any hidden fees?

How do I cancel my subscription?

Technical Support

The website is running slowly. What should I do?

I'm having trouble with payments. What should I do?

The AI voice consultation isn't working.

Still Need Help?